This Privacy Policy (the "Policy") explains how the AdLens service administration ("AdLens", "we", "us", or "our") collects, uses, stores, protects, and transfers personal data and user-submitted content.
This Policy is based on core data protection principles, including transparency, data minimization, security, and the principles reflected in UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
1. Data We Collect
1.1. We collect only the data needed to provide access to the service, including registration data such as your email address, profile or contact data you choose to provide such as name, company, country, and language, and technical data such as IP address, cookies, browser, and device information.
1.2. The service processes prompts and user-submitted requests, including text, image, audio, and video inputs that you submit for processing by External AI Models.
1.3. For advertising analysis, the service may process uploaded video files, video links, video metadata, product category, audience, placement, duration, language, AI analysis results, user ratings, and account activity history.
2. How We Use Data
2.1. We use data to create and maintain accounts, provide access to the service, run AI analysis, save results, display benchmarks, personalize settings, and improve reliability.
2.2. Technical data may be used for security, abuse prevention, diagnostics, logging, service stability, and compliance with legal obligations.
2.3. Contact details may be used to send system notifications, confirm email addresses, respond to support requests, and communicate about waitlists, sales, or service access.
3. Transfers to Third-Party AI Providers
3.1. To provide the service, you agree that prompts, media files, links, and necessary metadata may be transferred through APIs to Third-Party AI Providers, including international AI developers and cloud platforms.
3.2. Data is transmitted through commercial B2B APIs. According to the public security policies of many such providers, data sent through commercial APIs is treated as confidential and is not used to train public global AI models unless a provider's applicable terms state otherwise.
3.3. We do not transfer registration data such as email addresses or passwords to Third-Party AI Providers unless it is necessary for a specific service function. Only the data needed to process the relevant request is transmitted.
3.4. Third-Party AI Providers and cloud platforms may be located outside your country. You understand that such cross-border transfer is necessary for the service to function.
4. Security and Retention
4.1. We take reasonable organizational and technical measures to protect personal data against unauthorized access within our own digital environment.
4.2. Third-party providers operate their own infrastructure and are responsible for the security of their systems under their applicable terms. We remain responsible for safeguards within our control and for responding to incidents as required by applicable law.
4.3. Data is retained for as long as needed to operate the service, fulfill obligations to users, comply with applicable requirements, and protect legitimate interests.
4.4. We may delete or anonymize data when it is no longer required for the purposes described in this Policy.
5. User Rights
5.1. You may request access to, correction of, deletion of, or restriction of processing of your personal data where such rights are available under applicable law.
5.2. You may stop using the service and request account deletion or deactivation, unless continued retention is required by law or legitimate business needs.
5.3. Privacy and data-related requests may be submitted through the contact form at https://adlensai.com/contact-sales or by email to hello@adlensai.com.
7. Changes to This Policy
7.1. We may update this Policy from time to time. The updated version becomes effective when published on the website, unless the updated version states otherwise.
7.2. The revision date shown at the top of this page identifies the most recent published version. We will provide any additional notice required by applicable law when material changes are made.
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